A Melbourne manicurist told The Australian Financial Press she would rather use a washcloth than a sponge and that her customers didn’t understand her use of a towel as a makeup remover.
“I’m not a beauty person, I don´t wear make up,” Ms Pong said.
Ms Pong is the owner of French-Maniac French Shampoos in a popular Melbourne shopping centre.
The store has a reputation for selling high-end beauty products, but Ms Pang says she was unable to find a clientele who had not bought cosmetics.
She said the clientele were “too shy” and didn’t want to get into a discussion about cosmetics.
“I think people are so self-conscious about what they are wearing, they don’t really want to talk about what is going on in their skin,” she said.
“We do our business with people that don’t understand that we are all in this together.”
She said her clients were “really shy” when asked about their cosmetics use.
“They are the ones who will ask me what is in my makeup and I will say I donít really know,” she told the Financial Review.
But Ms Pongs products are sold by several other local brands.
A spokesman for the Australian Competition and Consumer Commission said the rules governing cosmetic products were unclear and consumers were not always aware of what was in the cosmetics they bought.
“Cosmetic products are subject to state and federal regulations that are clear, consistent and set out the requirements for safe and effective use,” the spokesman said.