Microsoft is closing its online retail site for the third time in five years, ending a period of rapid growth that the company credited with attracting customers to its online beauty products.
The online retailer, which has been plagued by frequent cyberattacks and other issues, has shuttered its online store for good in October and is working with Amazon, eBay, Walmart and other retailers to create new online stores.
The company said in a statement to The Associated Press that it has now closed “approximately 40 percent” of its online salon inventory.
Microsoft, which had about $2.8 billion in sales for the three months ending in September, said it will begin a review of its operations in October to determine if it will continue to operate online or in-store.
Microsoft has struggled to maintain a foothold in online retailing.
The company has struggled for years to find new customers, and its online-only sales have been plagued with problems.
Its online salon business has suffered from high inventory, and the company said that it lost about 2 percent of its annual sales last year.
In the past few years, Microsoft has closed or shut down about 3,600 in-person retail stores and nearly 7,500 online stores across the U.S.
The closure of its salon business comes just weeks after it closed a store in the city of Seattle, about 150 miles northeast of Seattle.
The Seattle salon was closed in December after the city said it was not in compliance with local health and safety regulations, and that it had no plans to reopen in the near future.
The Seattle City Council had voted to close the store last year, citing safety concerns and the loss of local businesses.